Three Simple Steps To Compliance, Security, And Fast IT

Support.

Working with a company that specializes in government IT security and service makes a difference. With three simple steps, you have the peace of mind knowing that you and your organization is provided the best technical support .

1. DISCOVERY PHASE

Your environment and processed are assessed to determine your organizations needs.

2. PROPOSAL PHASE

Detailed proposal is provided to meet those needs while addressing compliance issues.

3. IMPLEMENTATION PHASE

We implement your solutions and software with ongoing maintenance, training, and support.

1. DISCOVERY PHASE

During the discovery phase, your organization's service and environment needs are assessed based on technology risk by a Solution Engineer or Virtual Chief Information Security Officer. The discovery phase is based on remote and on-site assessments and discussion with your LGA (Local Government Administrator) and/or department heads/ elected officials (based on government type). During the discovery phase we will review:

1.1 Reliability & Sustainability

1.2 Continuity & Disaster Recovery

1.3 Cyber Security

1.4 Policy & Compliance

Risk is assessed differently based on your organization. Villages and townships have develop risk in different areas than cities and municipalities. Likewise, risk may change within departments such as cleButtonrk's offices and water treatment facilities. Risk also includes fiscal risk as we look towards maximizing resources while limiting cost globally across the organization.

2. PROPOSAL PHASE

Once technology risk is discovered, a detailed plan is developed to mitigate risk. During the proposal phase, a detailed plan is developed to address deficiencies and minimize risk across the organization. A detailed proposal and options are prepared for presentation to council, board or committee.

During the proposal stage, your Solution Engineer (SE), Virtual Chief Information Officer (vCIO), or Virtual Chief Information Security Officer (vCISO) is available to meet with your council, board, or committee to discuss your assessment and proposal.

Your proposal addresses key areas and provides a breakdown of services and software that will be used in supporting your organization. We do recommend that this discussion be conducted in close session. Please address this with your SE, vCIO, vCISO for exceptions to the open meetings act or consult with your council.

3. IMPLEMENTATION PHASE

Contrary to belief, implementation is generally ongoing. We break implementation down to three unique stages.

3.1 Onboarding

The onboarding process is methodical and layered. Onboarding begins once the proposal has been approved and transfer of responsibilities date has been set. There should be an overlap during the transfer of responsibilities while we: (1) Scan your network and inventory your assets, (2) Verify administrative credentials and access to all components (3) Implement and critical requirements prior to transferring responsibilities, (4) Compile a list of vendors and resources for helpdesk support, (4) Install management software and additional services. The onboarding process may take weeks to accomplish to ensure no interruptions in service and adequate time for your staff to adjust.

3.2 Recommendation & Improvements

Once the environment is onboarded, we begin implementing recommendations and improvements. These are generally based on environmental assessments with standards such as NIST (National Institute of Standards and Technology) or CIS (Center for Internet Security). Recommendations & Improvement can continue throughout our relationship due to the rapid shift in standards and technology.

3.3 Service & Support

We begin servicing your environment and supporting your staff at the beginning of implementation. Service & support is ongoing with service enhancements, features, training, and more.

What others are saying

"Magoo has given me almost half my schedule back"

"I spent a great deal of time relaying information between vendors. Now Magoo handles issues, and coordinates responses with my vendors while keeping me in the loop. Since moving to Magoo, our cyber security and reliability has doubled and will continue to improve due to their focus on these two characteristics. If you move to Magoo, you will see big improvements in your technology, and any lingering issues will be resolved quickly. ."

- Jennifer B

911 Coordinator

"Their level of understanding and knowledge within our sector"

" The biggest benefit to switching to Magoo & Associates is their level of understanding and knowledge within our sector, which includes going above and beyond staying at the forefront of legislative mandates, and ensuring that each of their employees adheres to the types of strict security guidelines that our fields have come to require, but are often hard to come by. The team at Magoo has expansive product and IT knowledge, without overwhelming you with industry jargon that is used to fearmonger and oversell. Magoo is straightforward and honest. I guarantee you the team at Magoo & Associates will ensure your transition is as painless and seamless as possible. They will guide your transition, and you will immediately notice a positive change, just in their responsiveness to your needs in IT and security. You’ll wonder why you waited as long as you did.

- MJ

911 Administrator

Let's Schedule Your Assessment

Local government agencies do more with less. You have less staff, fewer resources, and yet required to meet federal and state mandates regardless of these obstacles. Every unmet mandate, statute, and requirement generates risk. This coupled with the growing cybersecurity creates even greater risk with catastrophic consequences to your organization and the population you serve.

In Magoo's early days, I was working with a city manager addressing cybersecurity issues. He made it blatantly clear that a group of local government organizations should co-op resources for greater savings. Since that day, I have focused on providing local government organizations the tools, talent, and experience to combat these challenges.

Let's schedule your no-obligation assessment today to determine risk in your organization. Once risk is determined, we can work hand-in-hand to ensure your local government organization receives the I.T. service and support you need to meet today's challenges.

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Magoo & Associates, LLC limits technology risks for local government. This is accomplished by providing diverse information technology, telecommunications, and cyber security.

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